Using Twitter as a chat platform

Image making fun at real life NetworkingLong before we started using “Social Media” as the catch-all buzzword people used “Chat rooms” to exchange thoughts or messages in real time.  I remember these platforms being a little scary and hard to get into - but loads of people used them and may still use them today.

In my Workshop “Social Media for Non-profits”in November we wished for a way to connect the local twitter community better and form stronger bonds in our Network.

True to my motto: “Do or do not, there is no try” (~yoda) we just jumped in.

The initial group picked the time: every Monday 7-8pm and the #hashtag #Okchat (for Okanagan chat) and started connecting on Twitter in real time.

The “success” was instant in a positive and negative way:

Depending on the way local Twitter users use their time line and the amount of people they follow some people got quite upset about the fact that their timeline was filled with tweets featuring the trademark #Okchat for at least an hour. Some even unfollowed anybody taking part in the chat outright ( I hope you all calmed down and followed me again 😉 )

However - the success of the chat reached further than many of us expected:

  1. We created a stronger bond within the hyper-local network
  2. We introduced local Twitter users to each other
  3. We provided a safe platform for people to ask question and offer help

In our second session we already managed to get on the Canadian top Twitter-trend list

Since then we meet every Monday 7~8pm (PST). We have discussed dramatic and more banal topics from all areas of our lives. Sometimes the weather takes up more room than the hottest trends in Social Media. Sometimes there are only two or three participants and sometimes we have attracted celebrities like Jesse Engle @engle to comment. We have arranged #tweetups to connect in person and experimented with including those who couldn’t come.

In the meantime Twitter-chats have become more common place - there are whole directories out there and people meet on Twitter to chat about a wide variety of different topics. In a way the Twitter-chat is the logical extension of the #hashtag function of connecting comments of the same topic on Twitter.

Using the open platform instead of private chat rooms has the advantage that these discussions attract Twitter users that wouldn’t have known about the discussion.

Today - almost a year later - I sometimes wonder if we should give our #Okchat a weekly topic or extend it to an ongoing format like #usguys or other 24/7 chats. I don’t know but I don’t have to know because I don’t “own” #Okchat. It’s as free as any other exchange of ideas, thoughts and information on Social Media Networks. As long as someone wants to use #Okchat it will live.

I would like to hear from you please:

Do you like using Twitter to chat?

Do you have a favourite #chat?

What future format would you like to see #Okchat take?

I am the the founder of BlueBird Business Consulting (formerly Tweet4Ok). My focus is on Social Media strategy and education. My blog covers topics ranging from how-to social media posts to more general topics of concern for a rapidly changing digital world. Favourite quote: “To succeed in the business of the future we have to become the very people we are trying to reach” ~ Brian Solis


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22 Responses to “Using Twitter as a chat platform”

  1. catester August 20, 2011 at 1:12 pm #

    Congratulations on the success of #Okchat so far!

    I confess. I’m the one who said I don’t want my timeline cluttered up with #OKchat for an hour every week. And while I love each and every one of you that I still follow dearly as Twitter companions, I maintain that there is a far more effective way to chat. And yes, that is a chat room.

    There are many. CoverItLive is the service I use most often and like the best. Create a chat room. Promote the heck out of it on Twitter. (You can still trend.) Embed it in your blog, and people can get there that way too. People can read a completed chat at their convenience. And, you get statistics.

    You don’t need anything but a working browser. You don’t need a desktop client that can add a stream. You don’t need to know what a hashtag is. People go to the room, they chat.

    I do believe it is content that draws people in the first place, and camaraderie that brings them back. When I run a chat, I want the technology to be invisible…or at least to not get in the way. I love Twitter for the things it’s good at, but I think that it’s not good at chat. Chatting with hashtags manages both to impede people who might want to join and annoy those who don’t.

    Cate “Hey, you! Get off my lawn!” Eales

    • Aileen September 1, 2011 at 6:28 pm #

      Uneblivebale how well-written and informative this was.

    • Datherine September 1, 2011 at 8:14 pm #

      BION I’m imepsrsed! Cool post!

    • Mimosa September 2, 2011 at 3:08 am #

      Wonderful expnlaation of facts available here.

    • Jonnie September 2, 2011 at 5:15 am #

      THX that’s a great anwser!

    • Voncile September 2, 2011 at 6:11 am #

      Cheers pal. I do appcrieate the writing.

    • Darence September 2, 2011 at 8:12 am #

      I found just what I was nedeed, and it was entertaining!

  2. Frithjof August 20, 2011 at 4:53 pm #

    Thanks for your input Cate! Your constructive suggestions at the time made a lot of sense and we knew (know) that there is always the chat room option. Your input also made me realize that there are lots of different ways to take advantage of Twitter. That’s one of the features I like most about it.

    • Janisa September 1, 2011 at 6:59 pm #

      Your story was really ifnromative, thanks!

    • Kaley September 1, 2011 at 9:37 pm #

      Good point. I hadn’t thoghut about it quite that way. 🙂

    • Maryellen September 2, 2011 at 4:50 am #

      This is way more hlpeful than anything else I’ve looked at.

    • Finch September 2, 2011 at 5:25 am #

      All of my questions setlted-thanks!

    • Eldora September 2, 2011 at 5:41 am #

      That’s not even 10 mnuites well spent!

  3. Delly September 1, 2011 at 11:02 am #

    Heck of a job there, it absolultey helps me out.

  4. Jacey September 1, 2011 at 11:32 am #

    Please keep thirowng these posts up they help tons.

  5. Magdelina September 1, 2011 at 2:14 pm #

    I went to tons of links before this, what was I thinnkig?

  6. Jenn September 1, 2011 at 3:05 pm #

    Stay with this guys, you’re helping a lot of pelope.

  7. Vinny September 1, 2011 at 4:29 pm #

    This is way more hefplul than anything else I’ve looked at.

  8. Clara September 1, 2011 at 5:52 pm #

    Hey, good to find smoonee who agrees with me. GMTA.

  9. Alexandra September 2, 2011 at 2:41 am #

    Great common sense here. Wish I’d tohught of that.

  10. Missy September 2, 2011 at 3:50 am #

    Good to see a telnat at work. I can’t match that.

  11. Rosalinda September 2, 2011 at 4:29 am #

    At last! Someone who understands! Thanks for psoting!

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